Sign up and choose “Employer”. Add your business name, industry, contact person, location and a verification document. Once approved, you can start booking workers.

Your business name, business type/industry, a contact person and phone number, your operational address with pincode, and a verification document (such as GST certificate, trade licence, or registration certificate).

No. Creating an account and listing shifts is free. You only pay when you book workers — the worker cost plus a transparent platform fee.

Yes. You can post shifts for different locations by setting the address on each booking. Multi-location and higher-volume staffing is fully supported.

Verification keeps RoleCycle a trusted marketplace. Workers commit their time to your shifts, so we confirm every business is genuine before it can book. This protects workers from fake jobs and protects you from unverified competitors.

Most businesses are reviewed within 24 hours. You can complete your profile and prepare bookings while your verification is pending.

Any official proof of business — GST certificate, trade licence, shop & establishment registration, or incorporation certificate. A clear photo or PDF is fine.

You’ll see the reason in your dashboard. Common causes are unclear documents or mismatched business details. Re-upload a clear document and resubmit.

Yes. Your verification document is stored privately and reviewed only by RoleCycle’s team through secure, time-limited links. It is not shown to workers.

Open New Booking and follow the 5-step wizard: choose the role/category, set the date and shift time, set how many workers and the location, review transparent pricing, and confirm. After payment, our team assigns verified workers.

Verified workers apply to your shift, and RoleCycle assigns the best matches based on reliability score, proximity, category fit and availability. You get verified, admin-approved workers — not random applicants.

You can book ahead for planned shifts or at short notice for urgent needs. Booking earlier gives our team more time to assign the strongest workers, but urgent shifts are supported too.

Hospitality and banquet staff, warehouse and logistics support, retail promoters, event crew, delivery support, office/admin help, cleaning and security, and more — depending on availability in your city.

You can see a worker’s name, reliability score, completed shifts, verified badge and work categories. To protect workers, personal contact details, Aadhaar, address and bank details are never shown.

Reliable workers rise to the top of matching for your future shifts based on their score and history. Building a trusted workforce over time is exactly what the platform is designed for.

Worker cost = the per-hour rate × shift hours × number of workers. RoleCycle adds a 25% platform fee on the worker cost, and 18% GST is applied to that platform fee. The booking wizard shows the exact total before you confirm — no hidden charges.

The 25% platform fee covers worker verification, matching and assignment, GPS-verified attendance, payout handling, replacement support and dispute resolution. It replaces costly agencies and ad-hoc hiring with one transparent rate.

Payment is collected upfront to confirm the booking and reserve workforce capacity. Worker earnings are only released after the shift is completed and you approve attendance.

After you approve attendance, the worker’s payout is created and scheduled automatically (typically about two days later). You don’t handle worker payments directly — RoleCycle does.

No. For your protection and theirs, never pay workers directly or settle off-platform. Off-platform hiring forfeits replacement guarantees, verified workforce access and operational support.

New businesses pay upfront. Settlement terms for established, high-volume businesses may be reviewed over time as trust is built.

Workers check in via GPS at your location (from 30 minutes before start) and check out when done. Hours are calculated by the system, giving you an accurate, tamper-resistant record.

After the shift, open the booking’s Workers page and approve the recorded attendance. Approval triggers the worker’s payout. If something looks wrong, you can dispute instead of approving.

No — the system controls check-in, check-out and hours to keep attendance fair and tamper-proof. If the record looks incorrect, raise a dispute and our team reviews the GPS timestamps.

Use Dispute on the attendance record instead of approving. Our operations team reviews the check-in/out GPS timestamps and resolves it.

Every worker is Aadhaar-verified and admin-approved, and carries a reliability score built from real attendance and performance. Higher-scoring workers get priority matching to your shifts.

Yes. After a completed shift you can rate each worker. Ratings feed their reliability score, improving future matching across the platform.

Report it within 24 hours via the booking page or support@rolecycle.com. We review the shift and may offer a partial refund, credit, or a replacement for future shifts.

Under our Scam Prevention rules, misconduct, theft, intoxication, attendance fraud or repeated no-shows lead to suspension or a permanent ban. Trust comes before growth.

Yes. If an assigned worker cancels late or does not show, RoleCycle works to assign a verified replacement for the same shift wherever capacity allows. Contact support or flag the no-show from your booking.

You are not charged for a worker who does not attend. We prioritise sending a replacement; if none can be arranged in time, that worker’s cost is refunded for the unfilled portion.

Replacement support is a core benefit of booking on-platform and is provided wherever workforce capacity allows. Businesses that hire workers off-platform forfeit this guarantee.

Open the booking in your dashboard and choose to cancel. Refund eligibility depends on timing and whether workers are already assigned.

Cancel before workers are assigned for a full refund of the worker cost. Closer to the shift, refunds reduce because workers have already committed. Full details are in our Refund Policy.

Once approved, refunds are issued to your original payment method, typically within 5–7 business days. Service credit, where chosen, is applied same-day.

Your Payments page lists every transaction with the worker cost, the 25% platform fee, GST and status.

Yes. GST is calculated on the platform fee and itemised on your payment records. For a formal tax invoice, contact support with the booking number.

Your booking and payment history is available in your dashboard. For exports or consolidated statements, email support@rolecycle.com.

Email support@rolecycle.com or use the Help Center. Include your business name and booking number for the fastest help.

Yes. RoleCycle supports multi-location and recurring bookings. For ongoing or bulk workforce needs, reach out and our team can help you plan capacity.